Credit Recovery Solutions
0+
Years of Experience in the Debt Collection field.
Trusted Consumer Debt Collection for Corporate Brands in Malaysia
Citi Advisory Team is a professional, ethical, and results-focused debt recovery partner, helping corporations in Malaysia recover overdue payments — without damaging customer relationships.
We manage overdue accounts across a broad range of creditor types — from banking loans and credit cards to unpaid consumer product hire, telco bills, rental and lease receivables — delivering recoveries with a balance of persistence and professionalism. Our approach minimises reputational risk for clients, uses digital tracking for transparency, and deploys field agents when onsite contact is required.
Our Solutions To Your Problems
We specialize in ethical and results-driven debt recovery solutions, focused on helping corporate clients — especially in the Banking & Financial Institution, telecommunications, and rental industries — recover overdue payments efficiently while maintaining customer goodwill.
We implement a strategic blend of letters, phone calls, emails, and site visits to ensure timely settlement of overdue accounts. Our experienced credit officers are supported by a voice-logging system and digital infrastructure to maintain professionalism, transparency, and legal compliance throughout the collection process.
Banking & Financial Institution Recovery
Corporate & Consumer Debt Recovery
Field Collection & Skip Tracing
Debtor Monitoring & Instalment Management
Debt Management System
Our Compliance Commitment
Insured for Your Peace of Mind
Citi Advisory Team operates with full insurance coverage to give our corporate partners confidence and security. Our protection includes:
- Public liability
- Financial loss protection
- Fidelity and employee-related coverage
- Cyber risk and data security
- Professional indemnity for our services